Contact Us

Westone Laboratories is headquartered in beautiful Colorado Springs, CO and is open Monday-Friday from 7:00am – 4:30pm (MST), however our Customer Service team is available to answer your calls until 5pm. If you need to visit us in person or send something in to us through the mail, the following address should be used:

Westone Laboratories
2260 Executive Circle
Colorado Springs, CO 80906

*Please Note: Whenever sending ear impressions into Westone, please ensure that the individual’s name whom the impressions belong to is clearly listed somewhere on or in the package.

If trying to contact us by phone, you can reach our Customer Service team by dialing: 1-800-525-5071.

If trying to reach us via email, you can send any email messages to: customerservice@westone.com.