Westone Music Products are sold through a worldwide network of authorized dealers and distributors. Westone dealers have been chosen for their ability to properly represent and sell our products. Some of these dealers may have websites which include an online store. Westone’s warranty is valid only on products sold by authorized dealers.
Unauthorized dealers often knowingly deceive the consumer by telling them the product is covered by the manufacturer’s warranty. They may also attempt to provide warranty service by repairing product themselves. Repairs made by an unauthorized dealer may not meet Westone standards due to the use of inappropriate parts or untrained personnel.