Ordering Westone Earpieces
How do I order custom earpieces?
Okay. So you've found the earpiece or earplug that
you think will best address your needs. Now what? Well, ordering is as
simple as 1-2-3:
1. Visit a Hearing Care Professional
Westone custom products for the ear are distributed
via our worldwide network of hearing care providers. These
providers include audiologists and hearing instrument dispensers. They
can review your situation and needs and confirm your choice, or
recommend an alternate style. They will then check your ears and make
impressions of them.
2. Your Hearing Care Professional will send us your impressions
We'll use your impressions as models in the custom fabrication process.
3. We send the finished earpieces to your Hearing Care Professional
They'll check the fit and advise you on insertion and
removal techniques as well as proper care for your new earpieces or
earplugs.
How long does it take to get custom earpieces made?
Once your hearing care professional has taken
impressions of your ears, you can generally expect a turnaround time of
approximately two weeks on the finished earpieces. Rush service is also
available upon request (additional charges will apply).
What colors are available for my custom earplugs or earpieces?
Westone offers a wide variety of earpiece colors and combinations of colors. (Click here for the complete color guide.)
Please note that many colors and options are material dependent. You
should always check with your hearing care professional to find
out which earpiece material would best suit your application. They can
then review with you which colors are available for the specific
material chosen.