Ordering Westone Earpieces

How do I order custom earpieces?

Okay. So you've found the earpiece or earplug that you think will best address your needs. Now what? Well, ordering is as simple as 1-2-3:

1. Visit a Hearing Care Professional

Westone custom products for the ear are distributed via our worldwide network of hearing care providers. These providers include audiologists and hearing instrument dispensers. They can review your situation and needs and confirm your choice, or recommend an alternate style. They will then check your ears and make impressions of them.

2. Your Hearing Care Professional will send us your impressions

We'll use your impressions as models in the custom fabrication process.

3. We send the finished earpieces to your Hearing Care Professional

They'll check the fit and advise you on insertion and removal techniques as well as proper care for your new earpieces or earplugs.

How long does it take to get custom earpieces made?

Once your hearing care professional has taken impressions of your ears, you can generally expect a turnaround time of approximately two weeks on the finished earpieces. Rush service is also available upon request (additional charges will apply).

What colors are available for my custom earplugs or earpieces?

Westone offers a wide variety of earpiece colors and combinations of colors. (Click here for the complete color guide.) Please note that many colors and options are material dependent. You should always check with your hearing care professional to find out which earpiece material would best suit your application. They can then review with you which colors are available for the specific material chosen.



Find a Westone authorized dispenser in your area